E
Services & Product
oral
Parallel Session 1 - Service Systems and Product Design - Session 1
Day 1 - Thursday, July 2, 2026 · 11:00-12:45
Europe room
Chair: Angel Hernandez Garcia
Presentations
Business viewpoint evolution in capability - driven ecosystems Llanos Cuenca, Miguel A. Mateo - Casali, Javier
A. Cuartas - Micieces, Andrés Boza
From e - WOM to actionable indicators : Integrating user - generated data for logistics insights
Marlene Amorim, Mário Rodrigues, Cláudia Silva
Optimizing the Spano hypercar upright using Ti6Al4V additive manufacturing Luis Isasi - Sánchez, Hilario Cortez
See technical program PDF
Bridging FMEA and e - WOM: A review - based approach to service quality assessment in
remote workspaces Marlene Amorim, Lorena Bastos, Mário Rodrigues, Cláudia Silva
Analysis of neurophysiological responses to food using neurotechnologi es: A case study of a spreadable food
product David Juárez - Varón, Alejandro Rodríguez - Blasco, Paula Sabater - Revert, Ana Mengual - Recuerda
Why consumers webroom or showroom : An exploratory psychographic perspective Ángel Hernández - García, Neha Sharma
Emiliano Acquila - Natale, Laura Del - Río - Carazo, Carlos Cuenca - Enrique